Metro Detroit

A HOLIDAY MESSAGE; TO CHASE WITH LOVE

December 23, 2014
NHE

Suck it, Chase.  That was the message our clients delivered last week, and it was glorious.  Preparing to close on their new home and thrilled that the builder was able to sneak them in before Christmas, they had everything ready to go and were assured Chase would have no problem closing on time.  Until Chase had a problem closing on time.  After more than a week of ridiculous delays and complete indifference by management, they did what so many people would love to do but don’t have the resources: they fired Chase and closed with cash instead.

It was the second time we’d seen that happen in the past couple months.  Watching as the bank was stripped of its ability to bully clients who would otherwise be at the mercy of their policy and procedure, was something worth witnessing.  Sure, we get that Jamie Dimon probably won’t receive a memo regarding this closing, but it was felt on a local level and our hope is that feeling somehow trickles upwards.

Our mortgage rep was very nice and his frustration (whether legit or contrived) seemed to match ours, however once he uploaded this file in to the vast ocean of bank bureaucracy, he lost control of it and in turn, lost the deal.  Of course, this could have been completely avoided by working with the builders’ preferred lender or a bank accustomed to working with new home construction, but familiarity always seems safest.  People go with who they know and they probably shouldn’t be punished for that… but Chase happens.

So we thank our clients for taking a stand and wish them all the best in their new home.  And to those of you who have been there and done that with Chase, hopefully this brought the same smile to your face that it brought to ours.  Happy Holidays from New Home Experts Realty 😉

More Articles

NHE
Metro Detroit
VIDEO: ZILLOW DUMPS iBUYING

A couple weeks ago, Zillow® announced it was ending Zillow Offers, their iBuying platform; in the video below, Jeff discusses...

November 26, 2021
Read More
NHE
Metro Detroit
NEWSLETTER: NOVEMBER 2021

NEW HOME EXPERTS® SARASOTA NEW MARKET, NEW WEBSITE... SAME OLD EXPERTING If the assumption is that we are projecting our...

November 16, 2021
Read More
NHE
Metro Detroit
NEWSLETTER: OCTOBER 2021

HOW WE DO AND OTHER THINGS THE KIDS ARE SAYING It’s come to our attention that some of you just...

October 15, 2021
Read More

Get Expert help finding your new home

Contact An Expert Today

Sign up to receive updates on the latest news