Meet Our Team Of Experts
Metro Detroit Team
Lou BitoveCo-Founder | Board of Directors | New Home Expert® Emeritus
Lou has been in this industry since 2002 and “says” he knows how this real estate stuff works. He’s sold new developments for Centex & Pulte Homes, and also worked in commercial leasing & management for CBL & Associates Properties. School includes a BBA from Western in marketing and MBA from Wayne State in management. He lives in Novi with his lovely wife, 2 boys, 2 dogs, and insane cat.
Jeff BortnickCo-Founder | Owner/Broker | New Home Expert®
Jeff has been in the biz since 1999, but reads at a level of someone who’s been in the biz since 1998. He grew up in Toronto and currently lives in Huntington Woods with his wife and 2 lovely daughters, who tease him mercilessly about his silly Canadian accent. Jeff has worked for Toll Brothers, Centex Homes & HBA; he received his B.A. from Eastern.
Lori MunkDesign Coordinator | REALTOR® | New Home Expert®
Lori has been putting up with Lou & Jeff since their days at Centex Homes together, and for that she has our unending sympathy. She lives with her husband, son, & daughter in Birmingham, in a gorgeous home that is stuck in a constant state of upgrading. Lori has worked for Centex Homes and Townsend Realty; she received her B.A. from Michigan State.
Julie LongoBuilder | REALTOR® | New Home Expert®
Julie’s new home construction experience runs deep – after tours with Centex, Lombardo & Timothy Patrick Homes, she now owns Kensington Family Homes. Her history with Lou & Jeff run’s almost as deep, working with them at Centex, sharing office space with them at TPH, and acting as a constant source of answers to the building questions they always pretend to know. Julie lives in Novi with her husband and 3 sons. She received her B.S. from Eastern. www.kensingtonfamilyhomes.com
Las Vegas Team
Jennifer GraffLas Vegas Division Founder
Dual licensed in both Nevada and California, Jennifer is a seasoned real estate agent and founder of the Las Vegas division of The New Home Experts. Having worked for some of the most prestigious builders and developers in the country, including DR Horton, Lennar and MGM Resorts International’s CityCenter project, Jennifer understood that having a team of dedicated agents that work exclusively with new home buyers was an important need that needed to be filled in our marketplace. She brings her extensive knowledge of the builder experience and her twelve years residency in Las Vegas to every client looking to purchase a new home. Jennifer received her Bachelor of Science in Hotel Management from Boston University and has been a licensed REALTOR® since 2002.
Bob Hamrick, Molly HamrickChairman and CEO, President and COO Coldwell Banker
Coldwell Banker Premier Realty is a full-service real estate brokerage in Southern Nevada owned and operated by Las Vegas natives, Bob and Molly Hamrick, who purchased the company in 1998. During the first decade under their direction the company grew by almost 400 percent to become one of the top Coldwell Banker franchises in the U.S. Since then the momentum has carried forward to the point where Coldwell Banker Premier Realty has consistently – year after year – ranked in the Top 10 out of 1,200 Coldwell Banker companies. That places the company amongst the top one percent of all real estate companies nationwide.
Alex VazquezVice President of Sales
Coldwell Banker President’s Circle With over 18 years of sales and marketing experience and a 30-year-resident of Las Vegas, Alex brings his passion for delivering top-notch service and his vast knowledge of our local market to every real estate transaction. Having worked with countless new home builders and new home clients since 2012, Alex is well versed in the new home buying process and understands the importance of having a knowledgeable agent at your side. Alex learned to set high goals and expectations from a very young age as a former national champion and world team inline speed skater. His dedication to everything he does is reflected in the excellent service he provides to all of his new home clients. Awarded Top “40 under 40” Las Vegas REALTOR® 2019
Cindy Mae McNabbNew Home Sales Executive
Cindy Mae brings her wealth of experience in new homes to The New Home Experts. A seasoned REALTOR®, with licenses in both Nevada and California, Cindy Mae has represented buyers at Toll Brothers, Pulte, KB Homes, DR Horton and more. Her favorite part of the new home construction process is assisting her clients in creating beautiful designs in their brand new homes. Cindy Mae is a graduate of the University of Nevada, Reno with a degree in Public Health and minoring in Business Administration. In her free time, Cindy Mae is a passionate animal advocate, donating a portion of her commissions to local animal shelters and is mom to a very lucky dog named Queso.
Jenn HurtadoDirector of Digital Media and Sales New Home Sales Specialist
Expertos En Casas Nuevas Graduating from UNLV with a degree in Journalism and Media Studies, Jenn got her start as an intern at Univision Las Vegas followed by three years as a Digital Content Producer at FOX 5. Jenn later launched her own digital marketing agency and landed her very first client in real estate. Being fluent in Spanish, Jenn’s primary focus is working with clients at Expertos En Casas Nuevas, which was created specifically to help the Latino community build wealth through real estate ownership.
Rick AcoNew Home Sales Executive
Rick has been a REALTOR® with Coldwell Banker Premier Realty since 2017. Previous to his career in real estate, Rick held positions in Food & Beverage Management at numerous resort properties here in Las Vegas. With his strong background in hospitality, Rick has taken his customer service mentality and applied it successfully to his career in real estate. Having worked with many new home buyers over the years, Rick is excited to share his knowledge of new homes with all of his clients looking to purchase a new home in Las Vegas. Rick is from eastern Oklahoma county where he attended Oklahoma State University then went to the Culinary Institute of America. In addition to cooking at home and a love of great wine, Rick and his wife, Dolores, enjoy listening to vinyl records on their vintage stereo. In the future, Rick and Dolores are looking to start investing in real estate in his home state of Oklahoma.
Rachelle SuarezExecutive Virtual Assistant
Rachelle worked virtually from home for more than ten years, assisting a wide range of clients. She has a decade of experience working in Customer Service Management. Rachelle earned a Bachelor's degree in Hotel and Restaurant Management in the Philippines, where she studied the structure and operation of the hospitality sector and related industries. With extensive experience working in a five-star hotel, she was able to develop skills and knowledge in people management, service delivery, leadership, finance, and marketing, as well as identifying, understanding, and responding to client needs. Rachelle spends her free time with her friends and family traveling, hiking, and cooking.
Zendra EllingerExecutive Virtual Assistant
Zen is a super mom of 2 beautiful kids. She started doing online freelance article writing while studying Industrial Engineering in College to support her needs. After getting her diploma, she got to work in Moog Controls Corporation- an Aerospace Manufacturing industry based in Baguio, Philippines. Her roles vary from operations, quality, project management and to the planning department, catering to local and international customers. With the pandemic situation that hit the world, Zen moved on to working as an executive virtual assistant for Alex Vazquez Team and the New Home Experts. Zen is passionate about continuous learning, planning, and implementing which she is now enjoying to do with her current role. Zen loves to spend time with her family traveling, hiking, biking, reading, motivational books, and sometimes parties with friends over a drink or two.
Jim MancusoSarasota Division Founder
Jim Mancuso, leader of the New Home Experts Sarasota division, has decades of experience in the new construction industry. Jim’s spent several years working as a sales consultant, representing the major builders in the Sarasota, FL area. After seeing the potential to offer homebuyers much more than what a single builder could offer, Jim joined the New Home Experts team to provide no-cost concierge services to represent home buyers in their unique journey of buying a new construction home. Jim’s mission is simple – to help new home buyers save money by uncovering builder secrets that helps them gain an advantage in negotiations. Jim’s extensive experience in working as a sales consultant for Florida’s major builders has enabled help new home buyers know what questions to ask, how the process works, and how to successfully make the biggest purchase of their lives.