Meet Our Team Of Experts
Metro Detroit Team
Lou BitoveCo-Founder | Board of Directors | New Home Expert® Emeritus
Lou has been in this industry since 2002 and “says” he knows how this real estate stuff works. He’s sold new developments for Centex & Pulte Homes, and also worked in commercial leasing & management for CBL & Associates Properties. School includes a BBA from Western in marketing and MBA from Wayne State in management. He lives in Novi with his lovely wife, 2 boys, 2 dogs, and insane cat.
Jeff BortnickCo-Founder | Owner/Broker | New Home Expert®
Jeff has been in the biz since 1999, but reads at the level of someone who’s been in the biz since 1998. He grew up in Toronto and currently lives in Huntington Woods with his wife and 2 lovely daughters, who tease him mercilessly about his silly Canadian accent. Jeff has worked for Toll Brothers, Centex Homes, and Home Builders Advantage; he received his B.A. from Eastern. Jeff is also a licensed mortgage banker, NMLS #2469097.
Lori MunkDesign Coordinator | REALTOR® | New Home Expert®
Lori has been putting up with Lou & Jeff since their days at Centex Homes together, and for that she has our unending sympathy. She lives with her husband, son, & daughter in Birmingham, in a gorgeous home that is stuck in a constant state of upgrading. Lori has worked for Centex Homes and Townsend Realty; she received her B.A. from Michigan State.
Julie LongoBuilder | REALTOR® | New Home Expert®
Julie’s new home construction experience runs deep – after tours with Centex, Lombardo & Timothy Patrick Homes, she now owns Kensington Family Homes. Her history with Lou & Jeff run’s almost as deep, working with them at Centex, sharing office space with them at TPH, and acting as a constant source of answers to the building questions they always pretend to know. Julie lives in Novi with her husband and 3 sons. She received her B.S. from Eastern. www.kensingtonfamilyhomes.com
Las Vegas Team
Jennifer GraffLas Vegas Division Founder
Dual licensed in both Nevada and California, Jennifer is a seasoned real estate agent and founder of the Las Vegas division of The New Home Experts. Having worked for some of the most prestigious builders and developers in the country, including DR Horton, Lennar and MGM Resorts International’s CityCenter project, Jennifer understood that having a team of dedicated agents that work exclusively with new home buyers was an important need that needed to be filled in our marketplace. She brings her extensive knowledge of the builder experience and her twelve years residency in Las Vegas to every client looking to purchase a new home. Jennifer received her Bachelor of Science in Hotel Management from Boston University and has been a licensed REALTOR® since 2002.
Rachelle SuarezExecutive Virtual Assistant
Rachelle worked virtually from home for more than ten years, assisting a wide range of clients. She has a decade of experience working in Customer Service Management. Rachelle earned a Bachelor's degree in Hotel and Restaurant Management in the Philippines, where she studied the structure and operation of the hospitality sector and related industries. With extensive experience working in a five-star hotel, she was able to develop skills and knowledge in people management, service delivery, leadership, finance, and marketing, as well as identifying, understanding, and responding to client needs. Rachelle spends her free time with her friends and family traveling, hiking, and cooking.
Jim MancusoSarasota Division Founder
Jim Mancuso, leader of the New Home Experts Sarasota division, has decades of experience in the new construction industry. Jim’s spent several years working as a sales consultant, representing the major builders in the Sarasota, FL area. After seeing the potential to offer homebuyers much more than what a single builder could offer, Jim joined the New Home Experts team to provide no-cost concierge services to represent home buyers in their unique journey of buying a new construction home. Jim’s mission is simple – to help new home buyers save money by uncovering builder secrets that helps them gain an advantage in negotiations. Jim’s extensive experience in working as a sales consultant for Florida’s major builders has enabled help new home buyers know what questions to ask, how the process works, and how to successfully make the biggest purchase of their lives.